Two Real-World Examples

Here is what business owners have to say about working together:

The Travel Agency Pivot:

“I worked with a traditional travel agent who was losing business because the internet allowed customers to book their own basic flights and hotels.

I advised him to stop competing with the internet and instead use his specialised knowledge to create high-end exclusive wedding packages that the average person couldn’t replicate.

By targeting wealthy clients who wanted unique experiences , he successfully grew his business and raised his minimum package price from $2,000 US to $10,000 US over the course of a year.”

Resolving Departmental Conflict

The Challenge: Five competing department heads were constantly clashing over limited IT resources, putting massive stress on the company President.

The Strategy: Designed and implemented a clear, objective prioritisation system to remove emotion from the process.

The Result: Eliminated internal conflict, lifted the heavy stress off the President, and protected the IT team from burnout.

The Long-Term Impact: Because this project went so smoothly, the President retained me as a consultant for a full year to help guide them through a number of other projects.